Frequently Asked Questions (FAQs)

1. What types of products does Snuggish Pets offer?
At Snuggish Pets, we offer a wide range of products for your furry friends, including premium pet food, cozy beds, engaging toys, stylish accessories, grooming supplies, and much more. Our goal is to provide high-quality items that ensure your pet's comfort and well-being.

2. Do you offer products for all types of pets?
Yes, we cater to a variety of pets, including dogs, cats, and smaller animals like hamsters and rabbits. Our inventory is constantly expanding, so be sure to check back for new additions!

3. How long does shipping take?
We aim to process and ship all orders within 1-2 business days. Delivery times depend on your location, but most customers in the USA receive their orders within 3-7 business days. You will receive a tracking number as soon as your order is shipped.

4. Do you ship internationally?
At the moment, we only ship within the USA. However, we are working on expanding our shipping services to international locations soon!

5. What is your return policy?
We want you and your pet to be completely satisfied with your purchase! If you’re not happy with your order, you can return or exchange products within 30 days of receipt, as long as they are unused and in their original packaging. Please contact our customer service team to initiate a return.

6. How do I track my order?
Once your order has been shipped, you will receive an email with a tracking number. You can use this number to track your package directly through the shipping carrier's website or via our Track My Order page.

7. What payment methods do you accept?
We accept all major credit cards (Visa, MasterCard, American Express, and Discover), PayPal, and Apple Pay. Your payment information is securely processed to ensure a safe transaction.

8. How can I contact customer support?
You can reach our friendly customer support team by emailing info@snuggishpets.com or through the Contact Us page on our website. We strive to respond to all inquiries within 24 hours.